Privacy Policy

Last updated: January 2026

Introduction

Transatlantix Data Services ("we", "us", "our") is committed to protecting the personal data of individuals who interact with our website and services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Data Protection Act 2018.

This Privacy Policy explains:

  • What personal data we collect
  • How we use it
  • The legal basis for processing
  • How long we retain data
  • Your rights as a data subject

For information about the cookies used on this website, please refer to our Cookie Policy.

Data Controller

Transatlantix Data Services is the Data Controller responsible for the personal data collected and processed through this website and in the course of providing our services.

Registered Office

Transatlantix Data Services
77 Lower Camden Street
Dublin
D02 XE80
Ireland

Company Registration (Ireland): 755384

UK Office

Transatlantix Data Services
3 Victoria Avenue
Harrogate, HG1 1EQ
United Kingdom

Email: hello@transatlantix.net

What Data We Collect

In the course of operating this website and delivering our industry solutions, we may collect and process the following categories of personal data:

Contact and Professional Information

  • Name
  • Job title
  • Company name
  • Email address
  • Telephone number
  • Business contact details

Technical and Usage Information

  • IP address
  • Device and browser information
  • Usage data (pages visited, time on site, navigation paths)
  • Marketing preferences

We do not intentionally collect special category data (as defined under Article 9 of the UK GDPR and EU GDPR) through this website.

How We Collect Data

We collect personal data through the following means:

  • Website contact forms and enquiry submissions
  • Consultation and meeting bookings
  • Newsletter sign-ups
  • Direct communications (email, telephone, or in person)
  • Cookies and analytics tools deployed on this website

Full details of the cookies we use and how to manage your cookie preferences are set out in our Cookie Policy.

Legal Basis for Processing

We process personal data only where we have a lawful basis to do so under the UK GDPR and EU GDPR. The lawful bases upon which we rely include:

Consent

Where you have given clear, informed consent for us to process your personal data for a specific purpose, such as receiving marketing communications or newsletter subscriptions.

Contractual Necessity

Where processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.

Legitimate Interests

Where processing is necessary for the purposes of our legitimate interests, provided those interests are not overridden by your rights and freedoms. This includes operating and improving our website, understanding how visitors use our services, and managing business relationships.

Legal Obligation

Where processing is necessary for compliance with a legal obligation to which we are subject, such as tax, accounting, or regulatory requirements.

How We Use Personal Data

We use the personal data we collect for the following purposes:

  • Responding to enquiries and requests submitted through our website or via direct communication
  • Providing and delivering our data, AI, and cloud services, as outlined in our case studies
  • Improving website performance, functionality, and user experience
  • Sending marketing communications where explicit consent has been obtained
  • Maintaining the security and integrity of our systems and preventing fraud
  • Meeting legal and regulatory compliance obligations

Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including:

  • Service delivery and ongoing client relationships
  • Compliance with legal, tax, and regulatory obligations
  • Legitimate business interests, including record-keeping and dispute resolution

Retention periods vary depending on the type of data and the purpose for which it is held. When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention procedures.

Data Sharing

We may share personal data with the following categories of third parties where necessary for the purposes described in this policy:

  • Cloud hosting and infrastructure providers
  • Analytics and website performance providers
  • CRM and marketing communication platforms
  • Professional advisers (legal, accounting, and audit)

All third-party processors are bound by Data Processing Agreements (DPAs) and are required to process personal data only in accordance with our documented instructions and applicable data protection legislation.

International Transfers

In the course of providing our services, personal data may be transferred to, stored in, or processed in countries outside the United Kingdom and the European Economic Area (EEA).

Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner's Office
  • Transfers to countries that have received an adequacy decision from the European Commission or the UK Secretary of State
  • Additional technical and organisational security measures as appropriate

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and role-based permissions
  • Secure hosting environments with regular security assessments
  • Organisational security policies, staff training, and incident response procedures

Data Subject Rights

Under the UK GDPR and EU GDPR, you have the following rights in relation to your personal data:

Right of Access

The right to request a copy of the personal data we hold about you.

Right to Rectification

The right to request correction of inaccurate or incomplete personal data.

Right to Erasure

The right to request deletion of your personal data, subject to applicable legal exceptions.

Right to Restriction

The right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

The right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

The right to object to the processing of your personal data where we rely on legitimate interests as the lawful basis.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us or email hello@transatlantix.net. We will respond to your request within one calendar month, in accordance with our obligations under the UK GDPR and EU GDPR.

Supervisory Authorities

If you are not satisfied with how we have handled your personal data or your data subject request, you have the right to lodge a complaint with the relevant supervisory authority:

Data Protection Commission (Ireland)

21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
www.dataprotection.ie

Information Commissioner's Office (UK)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
ico.org.uk

Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal or similarly significant effects on individuals.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our processing activities, legal requirements, or business operations. Any material changes will be reflected on this page with an updated revision date.

We encourage you to review this page periodically to remain informed about how we protect your personal data. If you have any questions about this policy, please contact us.